Kotak Commercial Vehicle Secure - Passenger Carrying Vehicle Insurance

When you have passengers in your vehicle, you are responsible for them. Make sure you’re always prepared with our comprehensive Passenger Carrying Vehicle Insurance Plan.

Key benefits


Damage Cover: We provide cover if your car is damaged partially or completely due to any natural calamities (such as; fire, explosion, self-ignition/lightning, earthquake, flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost, landslide, rockslide, etc.) or man-made calamities (such as; burglary, theft, riot, strike, malicious act, accidental external means, terrorist activity, damage in transit by road, rail, inland waterway, lift elevator or air, etc.)

Personal Accident Cover: If you happen to get injured while driving, mounting into, dismounting from, or travelling as a co-driver in the insured vehicle, Kotak Commercial Vehicle Secure has you covered. This protection is also extended to other passengers travelling in the car, as long as the number of passengers is limited to the carrying capacity of the car, excluding the driver

Third-Party Legal Liability: In order to keep everybody safe, Kotak Commercial Vehicle Secure provides cover for any damage to third-party property and third-party bodily injury (including death) caused by an accident involving the insured vehicle

Comprehensive Cover: To provide more complete protection, Kotak Commercial Vehicle Secure covers all electrical and non-electrical accessories as well as bi-fuel systems of the vehicle. If you would like to avail of other India motor tariff endorsements, you can do so by paying the required additional premium, if any

Period of Insurance % of NCB on OD Premium
The preceding year 20%
Preceding 2 consecutive years 25%
Preceding 3 consecutive years 35%
Preceding 4 consecutive years 45%
Preceding 5 consecutive years 50%

No Claim Bonus: Based on your previous claim history, you are eligible for an attractive No Claim Bonus (NCB). If you do not make any claims in the preceding year or years, you are entitled to an NCB on the Own Damage (OD) section of the policy based on the following table:

Do remember, you will be eligible for the NCB only if the insurance policy is renewed within 90 days of the previous policy’s expiry date.

However, in the case of Military or Paramilitary Personnel working in Forward Areas, the period of 90 days may be extended up to 365 days, depending on the circumstances of each individual case with a declaration in writing by the policyholder that the vehicle was not put to use during the interim period.


Cashless Servicing: No matter where your long drives take you, our network of over 350 garages allows you to enjoy hassle-free cashless servicing across the country

NCB Discounts & Entitlements: Don’t worry about switching insurance agencies. You can retain your No Claim Bonus (NCB) benefits (as per your expiring policy) when you choose to shift your policy from another insurer to Kotak General Insurance

Premium Discounts: Get an additional discount (as per the tariff) on your premium when you opt for Voluntary Deductible in addition to Compulsory Deductible

AAI Members Discount: If you’re an active member of a recognised Automobile Association of India (AAI), you can enjoy an additional discount on your insurance premiums

The Kotak Edge: When it comes to keeping your money and your life safe and secure, it pays to go with a reputed company. The Kotak group has an illustrious history that spans over 3 decades, and is considered to be one of the most trusted brands in the country. With Kotak Commercial Vehicle Secure, your car is in safe hands

Optional Covers

Choose from a range of optional add-ons that are customised to your needs, and provide you with enhanced protection. Ensure maximum protection for your car by selecting the following add-ons that are available at an additional premium:

  • Roadside Assistance
  • Depreciation Cover
  • Consumables Cover
  • Engine Protect
  • Return to Invoice

Register a Claim/Claim Process

Cashless Claim Process

Step 1: Call us on 1 800 266 4545 (8 a.m. – 8 p.m.) and intimate us about your claim with the details of your policy

Step 2: Once your claim is registered, our customer support executive will provide you with a Claim Reference Number

Step 3: You will be required to submit the relevant documents, which may include your Driving License, RC Copy, and Policy FIR Copy, in accordance with the Policy terms and conditions

Step 4: We will arrange for an inspection to be conducted within 24 hours if a claim is reported on a working day, and on the next working day if the claim is reported on a Sunday or a public holiday

Step 5: On cashless facility confirmation, the vehicle can be repaired at a preferred network garage, and the payment will be made directly to the garage

Step 6: You will only be required to pay the deductible as mentioned in the policy, and the depreciation value, salvage, etc., as informed by the surveyor

Reimbursement Process

Step 1: Call us on 1 800 266 4545 (8 a.m. – 8 p.m.) and intimate us about your claim with the details of your policy

Step 2: Submit all bills along with your policy details to us and we will make the payment within 7 working days of completion of documentation


What is Roadside Assistance?

Roadside Assistance is a service that provides you with the necessary help required in case you are stranded on the road when your car breaks down. This includes:

  • Towing due to an accident or breakdown
  • Battery jump start
  • Arrangement/Supply of fuel
  • Emptying of fuel tank
  • Flat tyre(s)
  • Breakdown support over phone
  • Taxi benefits
  • Arrangement of keys
  • Message relay
  • Minor repairs

What is IDV?

The Insured's Declared Value (IDV) of the vehicle is the maximum Sum Assured fixed by the insurer at the beginning of each policy period for the insured vehicle. If the vehicle suffers total loss, the IDV is the compensation that the insurer will provide to the policyholder.

What should the IDV of my vehicle be?

The IDV of the vehicle is fixed on the basis of the manufacturer's listed selling price of the brand and model of the vehicle proposed for insurance at the commencement of insurance or at renewal, and is adjusted for depreciation (as per the schedule specified below). The IDV of the sidecar(s) and/or accessories, if any, fitted to the vehicle, but not included in the manufacturer's listed selling price of the vehicle is also likewise to be fixed.

What is an endorsement?

An endorsement is written evidence of an agreed change in policy terms.

How long is my insurance cover valid for?

Typically, general insurance contracts are for a period of one year, unless stated otherwise. Please check your policy certificate cum schedule to determine the period of coverage.


Waiting Period/Exclusions

When you have passengers in your vehicle, you are responsible for them. Make sure you’re always prepared with our comprehensive Passenger Carrying Vehicle Insurance Plan.

To optimise our site experience on your handheld device, please hold your phone vertically.