Kotak General Insurance- Customer Support

At Kotak General Insurance, we aim to provide you with the utmost value for your time and trust in us. Find support for all of your queries.

  • Service Requests

    Ask for a change in your policy documents, and more.

  • Downloads

    Download policy-related forms and documents with a few simple clicks.

  • Set Reminder

    Make sure you never stay uninsured with our simple renewal reminder.

Locate Us


Despite having just started, our presence is already felt in 9 cities. We look forward to setting up branches in more cities in the near future.

Garage Network

No matter where your long drives take you, our wide network of garages allows you to enjoy hassle-free cashless servicing across the country.

Hospital Network

No matter where you are when you need help, you can avail cashless settlements at over 4,000 network hospitals all over India.


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Kotak General Insurance- Claims

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How do I get my policy renewed?

You can place a free cheque pick up request by calling our toll free number 1 800 266 4545 (8a.m.-8 p.m.).

How do I get in touch with Kotak General Insurance?

You can get in touch with us by:

  • Calling our toll free number 1800 266 4545 (8 a.m. – 8 p.m.)
  • Writing to us at care@kotak.com

    I am not happy with the services offered. How do I escalate the issue?

    Kindly share the required details in a feedback form and one of our representatives will get back to you.

    I am a senior citizen. Is there any dedicated support team to address queries for us?

    Yes we do have a separate channel for addressing claims and grievances of senior citizens. You can drop us a mail at seniorcitizen@kotak.com

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